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X160
Make your next day out into an incredible adventure, with our powerful off-road dirtbike.
Shop Now Learn More Live Chat| Item | X160 | |
|---|---|---|
| Basic Information | Dimensions: Length × Width × Height | 71.7 × 29.1 × 40.2 inch (1820 × 740 × 1020 mm) |
| Vehicle Weight/ Including Battery | 88.2 / 105.8 lbs (40 / 48 kg) | |
| Rider | Payload | Max. 176.4 lbs (80 kg) |
| Age | 18–55 yrs. | |
| Vehicle Parameters | Wheelbase | 49.2 inch (1250 mm) |
| Minimum Clearance | 8.7 inch (220 mm) | |
| Max. Climbing | 35° slope | |
| Max. Speed | 31.1 mph (50 km/h) | |
| Range | 40.4 mile (65 km) | |
| Seat Height | 29.9 inch (760 mm) | |
| Power System | High speed brushless DC motor | |
| Max. Motor Power | 3 kW | |
| Max. Torque for Drive Whee | 162.2 ft*lb (220 N*m) | |
| IP Rating | Battery IP65; Controller IP67 | |
| Vehicle Material | Forged Aluminum Alloy | |
| Battery | Battery Type | Lithium battery |
| Charging Time | 4–5 h | |
| Capacity | 20 Ah | |
| Rated Voltage | 48 V | |
| Nominal Power | 2 kW | |
| Overcurrent Protection Value | 70 A | |
| Charger | Nominal Power | 280 W |
| Charger Input Voltage | 100–240 V 50–60 HZ | |
| Charger Output Voltage/ Power | 58.8 V / 5 A | |
| Charger Model | NB-58D8-5D0 | |
| Other Features | Gear Type | Aluminum alloy 17*1.4 |
| Tire Type | 70/100-17 off-road tire | |
| Wheel Diameter | 17 inch | |
| Handlebar Grip Material | Silicone rubber | |
| Front Shock Absorber System | Single-shoulder inverted front fork (adjustable) | |
| Rear Shock Absorber System | Multi-link hydraulic spring central type | |
| Rear Shock Absorber Range | 3.0 inch (75 mm adjustable) | |
| Brake System | Disc brake | |
| Primary Drive System | HTD 8M belt 22.0 inch (560 mm) | |
| Secondary Drive System | 420 chain with 112 sections |
Preload Setting
The adjustment of the air pressure shock absorber mainly lies in two aspects, one is linear and the other is preload. The preload is also what we often say SAG. It is the amount of preload that the suspension stroke sinks after you step on the vehicle.
The purpose is to allow the shock absorber to extend the space to compensate for the pits and depressions of the road surface.
Then the preload can be divided into static and dynamic. The former refers to the amount of preload when the driver maintains a fixed posture, while the dynamic preload is the average amount of preload when the driver steps on and glides; the former is determined by the spring force, and the latter We also need to add damping adjustment to make a joint decision.
When setting the preload, first adjust the damping force of the shock absorber to the minimum, then step on the vehicle and move the center of gravity to the middle of the two wheels, and press down firmly on the shock absorber to observe the travel position after returning. Generally speaking, it is better to set the preload between 25-30% of the total stroke, depending on the frame recommendations and personal preferences. The accuracy of preloading is very important. Too little will result in insufficient extension range and reduced traction; too large will cause the vehicle to sink excessively, and the stroke is easily consumed quickly.
In most cases, it is recommended to set the same preload before and after, but if you are a downhill user who is purely pursuing speed, you can try to increase the preload of the rear wheel to 35-40%, while the front fork still maintains the original setting . On the one hand, the center of gravity can be shifted back properly, and in addition, the pass-ability of the rear wheel can be improved, which prevents the rear wheel from bouncing and turning forward when rushing through bumps or flying bags at high speed. In fact, many professional drivers do this.
The purpose is to allow the shock absorber to extend the space to compensate for the pits and depressions of the road surface.
Then the preload can be divided into static and dynamic. The former refers to the amount of preload when the driver maintains a fixed posture, while the dynamic preload is the average amount of preload when the driver steps on and glides; the former is determined by the spring force, and the latter We also need to add damping adjustment to make a joint decision.
When setting the preload, first adjust the damping force of the shock absorber to the minimum, then step on the vehicle and move the center of gravity to the middle of the two wheels, and press down firmly on the shock absorber to observe the travel position after returning. Generally speaking, it is better to set the preload between 25-30% of the total stroke, depending on the frame recommendations and personal preferences. The accuracy of preloading is very important. Too little will result in insufficient extension range and reduced traction; too large will cause the vehicle to sink excessively, and the stroke is easily consumed quickly.
In most cases, it is recommended to set the same preload before and after, but if you are a downhill user who is purely pursuing speed, you can try to increase the preload of the rear wheel to 35-40%, while the front fork still maintains the original setting . On the one hand, the center of gravity can be shifted back properly, and in addition, the pass-ability of the rear wheel can be improved, which prevents the rear wheel from bouncing and turning forward when rushing through bumps or flying bags at high speed. In fact, many professional drivers do this.
Linear Setting
The linearity of the coil spring is determined by the material characteristics and manufacturing process, while the linearity of the air spring is determined by the volume of the air chamber and the structural design of the air chamber.
Single positive air chamber structure
Generally, the linearity of the single main air chamber structure is determined by the size and volume of the positive and negative air chambers. After the preload is set, the linearity of the initial and middle strokes is basically fixed, but only the bottoming force of the final stroke The air chamber block can be used for fine adjustment. When the stroke is consumed too fast, you can increase the air cham
Single positive air chamber structure
Generally, the linearity of the single main air chamber structure is determined by the size and volume of the positive and negative air chambers. After the preload is set, the linearity of the initial and middle strokes is basically fixed, but only the bottoming force of the final stroke The air chamber block can be used for fine adjustment. When the stroke is consumed too fast, you can increase the air cham
Damping structure, characteristics and functions
To learn how to adjust the damping, you must first understand the structure, characteristics, and the role of each damping function, so that you can accurately understand whether the function should be increased or decreased. Damping is mainly divided into speed sensing, position sensing and direction sensing, and speed sensing is currently widely used in mainstream shock absorbers.
LSC (Low Speed Compression / Low Speed Compression Damping) The fixed-hole structure is adopted. The characteristic is that no matter how the speed changes, the size of the opening and the damping force remain unchanged. The damping force can be changed by changing the size of the oil hole; control the compression speed of the suspension at low speed for the entire stroke to suppress trampling , Suspension during braking, pressure lifting, and over bending. In fact, the locking function is achieved by completely closing the oil hole by LSC.
HSC (High Speed Compression) The floating orifice valve structure is used. The characteristic is that the opening and closing of the orifice valve will change with the speed, and the flow rate of the damping oil will also change accordingly. The spring force behind the valve plate, the elasticity of the valve plate and the valve can be changed The stacking mode of the sheet can change the damping characteristics; control the compression speed of the suspension under the high speed of the whole section, which is used to absorb rapid impact and large drop instantly.
LSR (Low Speed Rebound / Low Speed Rebound Damping) The same structure and characteristics as LSC originally control the full range of travel, but due to the intervention of HSR and the rebound characteristics of the shock absorber itself, it mainly controls the rebound speed of the suspension of the front travel, which is used to eliminate the return force when the front travel is reset. , And the shock of the shock absorber when stepping on it. HSR (High Speed Rebound / High Speed Rebound Damping) The same structure and characteristics as HSC originally control the full range of travel, but due to the rebound characteristics of the shock absorber itself, the main control of the rebound speed of the rear travel suspension is used to eliminate the reset delay of the rear travel of the suspension To increase trip utilization.
LSC (Low Speed Compression / Low Speed Compression Damping) The fixed-hole structure is adopted. The characteristic is that no matter how the speed changes, the size of the opening and the damping force remain unchanged. The damping force can be changed by changing the size of the oil hole; control the compression speed of the suspension at low speed for the entire stroke to suppress trampling , Suspension during braking, pressure lifting, and over bending. In fact, the locking function is achieved by completely closing the oil hole by LSC.
HSC (High Speed Compression) The floating orifice valve structure is used. The characteristic is that the opening and closing of the orifice valve will change with the speed, and the flow rate of the damping oil will also change accordingly. The spring force behind the valve plate, the elasticity of the valve plate and the valve can be changed The stacking mode of the sheet can change the damping characteristics; control the compression speed of the suspension under the high speed of the whole section, which is used to absorb rapid impact and large drop instantly.
LSR (Low Speed Rebound / Low Speed Rebound Damping) The same structure and characteristics as LSC originally control the full range of travel, but due to the intervention of HSR and the rebound characteristics of the shock absorber itself, it mainly controls the rebound speed of the suspension of the front travel, which is used to eliminate the return force when the front travel is reset. , And the shock of the shock absorber when stepping on it. HSR (High Speed Rebound / High Speed Rebound Damping) The same structure and characteristics as HSC originally control the full range of travel, but due to the rebound characteristics of the shock absorber itself, the main control of the rebound speed of the rear travel suspension is used to eliminate the reset delay of the rear travel of the suspension To increase trip utilization.
Damping adjustment range
Limited by structural design, material characteristics and damping oil viscosity, the damping adjustment range and damping characteristics of a damper are fixed. There are also some rear shock absorbers on the market such as CCDB, FOX DHX2, etc. Adjustment range, and most rear shock absorbers need to match the appropriate damping reference according to factors such as the lever ratio of the frame, the weight of the driver, etc., too high or too low will make the adjustment range of the damping not applicable.
Rebound damping adjustment
The first step is to first adjust the compression damping to the fastest, so that you can press down the suspension, and then adjust the HSR to the slowest, to ensure that it does not interfere with the LSR oil circuit, friends without HSR skip this step directly.
Then press the suspension to about 50% of the stroke, adjust the LSR from fast to slow, observe and feel the speed and strength when the suspension system is reset.
For the front fork, it is only necessary to eliminate the obvious return force, and the rear shock is recommended to be slightly slower, which can reduce the jump of the suspension when pedaling.
Then press the suspension to about 50% of the stroke, adjust the LSR from fast to slow, observe and feel the speed and strength when the suspension system is reset.
For the front fork, it is only necessary to eliminate the obvious return force, and the rear shock is recommended to be slightly slower, which can reduce the jump of the suspension when pedaling.
Do I need to register the Dirt eBike with the DMV?
No, the Dirt eBike is for offroad use only and does not need to be registered with the DMV. Please follow state and local laws and do not use this vehicle on public roads.
How do I change the speed unit on the Dirt eBike?
Please follow below steps to change the speed unit from kmh to mph. 1. Make sure ignition is turned OFF. 2. Press and hold the red button on the speedometer. 3. While holding the red button on the speedometer, turn the ignition to ON. 4. The speed unit will change within 2-3 seconds.
What are the package contents
The package contains:
User Manual*1
Quick-start Guide*1
Limited Warranty and Dispute Resolution*1
Keys*2
Torque Index Card (Torque values for tightening screws, nuts and bolts) *1
Nylon Strip (7.9 inch /200 mm) *4 (For X260 only)
Tool Kit (4 / 5 / 8 mm Allen wrench
14 mm open-end wrench)*1
Front Number Plate (For X260 only) *1
Right Foot Peg (For X260 only) *2
Battery*1; Charger*1
Cushioning Foam*1
Rear sprocket * 1
Chain * 1
Side support * 1
Front reflector * 2
User Manual*1
Quick-start Guide*1
Limited Warranty and Dispute Resolution*1
Keys*2
Torque Index Card (Torque values for tightening screws, nuts and bolts) *1
Nylon Strip (7.9 inch /200 mm) *4 (For X260 only)
Tool Kit (4 / 5 / 8 mm Allen wrench
14 mm open-end wrench)*1
Front Number Plate (For X260 only) *1
Right Foot Peg (For X260 only) *2
Battery*1; Charger*1
Cushioning Foam*1
Rear sprocket * 1
Chain * 1
Side support * 1
Front reflector * 2
Shock Absorbers
The role of shock absorbers:
As the most important component of any dirt or mountain bike, the shock absorber performs an extraordinary job. It can improve the handling, comfort and traction of the vehicle on the bumpy road. At the same time, it can reduce the The impact of the body and various parts increases durability.
Shock absorber composition
No matter the front fork or the rear shock absorber, it is mainly composed of three parts: the spring, the damper and the bottom frame, and the bottom frame is actually the outer shell of the shock absorber, which is responsible for the adaptation and installation of the frame and the wheel set, and the spring and The damper is the part that absorbs shock and stabilizes.
Spring System
The function of the spring is to support the Dirt eBike's body and the suspension system, and at the same time, it can contract and absorb impact when receiving external force, and then reset the suspension after the impact force is weakened. At present, mainstream shock absorbers mainly use helical coil springs and air springs. The former has a mature process and low cost, has good linearity and extremely low starting resistance, and is not affected by temperature; while the latter's biggest advantage is light weight, and it is also convenient to adjust the spring pressure.
Damping System
The function of damping is to slow down the working speed of the spring, prevent the body from sinking or resetting too quickly, reduce the discharge force and maintain stability. According to the structure, the damper (shock absorber / Damper) is roughly divided into a single-tube structure and a double-tube structure.
Is the Dirt eBike Road Legal?
No, the Dirt eBike is not road legal and should only be used in an off road environment.
Bluetooth connection issue on the Dirt eBike
Please make sure the Segway-Ninebot app have a globe on the corner of the app icon. If you do not see the globe then please go back to the app store, search for Segway-Ninebot and download our app with a globe on the bottom right corner of the icon.
What are the package contents？
he package contents: User Manual*1; Quick-start Guide*1; Limited Warranty and
Dispute Resolution*1; Keys x 2; Torque Index Card (Torque values for tightening screws, nuts and bolts) *1; Nylon Strip (7.9 inch /200 mm) *4(For X260 only); Tool Kit (4 / 5 / 8 mm Allen wrench; 14 mm open-end wrench)*1; Front Number Plate (For X260
only) *1; Right Foot Peg (For X260 only) *2; Battery*1; Charger*1; Cushioning Foam*1 Rear sprocket * 1; chain * 1; side support * 1; front reflector * 2.
The advantages of the Ninebot X series?
Advantage:
1. Independent research and development of Intersect TR rear suspension system: Multi-link rear suspension system, the appearance is completely integrated with the vehicle's styling structure, and the vibration filtering performance is also rooted.
Adjust according to the use characteristics of the e-bike to keep the tires at the best grip.
2. Excellent sports performance: RST lightweight front-mounted black tube fork / DNM high-intensity inverted fork
3. 7.8KG ultra-lightweight frame / high-performance brake system / all-weather GPS monitoring
4. Imported batteries / Intelligent and efficient BMS / Batteries are easy to disassemble.
5. Excellent FOC Intelligent Vector Controller / High Performance Motor / High Power Battery Pack.
Are Ninebot X-series suitable for desert driving tires?
There are no tires suitable for desert driving as standard. You need to configure it yourself.
Can the fork of the Ninebot X be changed to reversed fork?
Yes. Regarding the front fork, there are two states that we can choose from the factory setting: the reversed fork FAST and the forward fork RST.
How many cranksets is the factory-set of the X series?
Our factory-set crankset is 48 teeth. At present, there are 58-torque high-torque sets in our shop, all of which are compatible with the original vehicle.
Does the red button on the handlebar of the X Series still work after the speed limit lifted? Switch between sport mode and normal mode.
Yes, it will work after the speed limit lifted.
Does the reversed fork of Ninebot X-series electric vehicle have a protective plate?
Yes, it has a protective plate.
What is the rear suspension hole distance of Ninebot X-series electric vehicle？
The rear suspension hole distance is 24mm 267. Retrofit can use 240 but need to use our adapter seat.
The maximum drop that the No. 9 X-series electric vehicle can fly？
It depends on your weight and driving skills.
How is the waterproof performance of the Ninebot X-series electric vehicle?
The waterproof of the Ninebot X-series electric vehicle is IP65, and the core components are IP67.
If modify the vehicle, can the tube of the frame head be installed with a spinal canals fork？
The frame is 44/55. It is compatible with 28.6 / 30 straight tubes and 28.6 / 39.8 spinal canals through a dual-use headset.
Is the belt or metal chain driving the rear wheels of Ninebot X-series electric vehicle？
Belt + metal chain drives the rear wheels together. The grade 1 drive is a belt, and the grade 2 drive is a chain.
Do you have front and rear wheels for sale now？
We have wheel set B: front and rear hub assembly set, including hub, disc, chainring, bushing.
Does the Ninebot X series electric vehicle support 7 days without reason to return？
Support seven days no reason to return, 15 days to exchange.
Is the height of the Ninebot X series electric vehicle adjustable？
Sorry, Ninebot X series electric vehicle does not support seat height adjustment.
What is the cooling method Ninebot X series electric vehicle?
Ninebot X series electric vehicle uses air cooling.
Can Ninebot X series electric vehicle charger be connected to the car? Is there a conversion head to charge the Ninebot X series electric vehicle on the car cigarette lighter？
This feature is not currently available.
Is the certificate of Ninebot X series electric vehicle certified by the state？
Our certificate is nationally certified.
Is Ninebot X series electric vehicle a tubeless tire or a normal bicycle tire？
It is not tubeless tire.
Do I need a motorcycle driving license when drive Ninebot X series electric vehicle？
No, but electric vehicle license is required.
Is the crank supplied with Ninebot X series electric vehicle or should it be bought separately?
If you want to buy a manual riding set, there is a whole set of it in the package contents, you don’t need to buy other accessories.
Besides pedals and chains, what else in the manual riding suit?
There is also a crankset and a fixed bracket.
Can the pedals be mounted on the car without being removed？
Yes, it can be mounted.
If I change the pedal of a manual bicycle pedal, and then turn the throttle, will the pedal follow?
No, it will not follow. If you change the pedal to manual bicycle pedal, it will break, and you might need to replace it.
Can Ninebot X series electric vehicle carry people?
It is a new category between off-road motorcycles and downhill bikes. It is easy to operate, lightweight and convenient, has strong off-road capabilities, and has high playability and modification space. It is designed for off-road and can carry people, but it is not recommended for daily commuting.
What’s the brand of Ninebot X series electric vehicle rim and hub?
These are independently developed by our company and are our adapted products.
After receiving the vehicle, it has 45% electricity. Should I charge it before using it？
It is recommended that you fully charge before using. This is more motivated, too little battery will also affect speed.
What is the difference in performance between 48 and 58 cranksets？
Differing in climbing ability.
Can the seat height be adjusted?
Seat height cannot be adjusted but can be modified.
How to distinguish between 48v and 60v batteries in appearance?
48V battery uses two-hole charger, 60V battery uses three-hole charger.
The thick line of the handbrake is the tubing, what is the thin line?
It's a line that cuts the power when braking.
Do we sell floating discs for rear brakes？
No, generally the original vehicles are not equipped with floating dishes.
Why don't you use ratchets on the rear wheels?
Because the ratchet structure is difficult to withstand the torque of the motor. If the ratchet has slippery teeth, it will cause the motor to malfunction.
What is the tire pressure of Ninebot X series electric vehicle?
255kpa
What is the original rim data？
1.4 * 19 inches ---- X260; 1.4 * 17 inches ---- X160.
How to adjust the shock absorber rebound？
First adjust the rebound and upper compression, press the minus sign to the minimum, and then compress to feel elastic, just fit for you, then adjust the lower compression.
What is the wading height of Ninebot X series electric vehicle？
Generally, there is no problem not exceeding the upper end of the battery. If wading above wheel height, GPS and other things could be damaged by water waves.
Why the protection turned on when the power still higher than 20%?
The vehicle calculates the protection trigger point of the battery according to the power output. The more intense the gameplay, the sooner the protection point will be triggered.
Why the protection turned on when the power still higher than 20%?
The vehicle calculates the protection trigger point of the battery according to the power output. The more intense the gameplay, the sooner the protection point will be triggered.
Will the vehicle power off automatically when fully charged?
Yes, it will. It is recommended not to charge the charger for more than 12 hours. Because the battery is charged repeatedly if it is charged for a long time.
Is there a switch on Ninebot X series electric vehicle charger?
Plug in the battery first, then the power supply (wall plug). If there is no current after it is fully charged, it does not matter which one is pulled first. When not full, you can unplug the power first, and then the battery.
The chain is loose, how to fasten it?
Loosen the nut of the rear wheel axle a little bit, and then adjust the adjustment screw on the front to adjust the chain to be tight. Then tighten the nut of the rear wheel axle and lock the nut of the adjustment screw.
Does the chain need to be oiled？
Yes, the chain needs to be oiled.
How to adjust fork rebound / compression damping？
Screwed to maximum, then go back to half or a circle. Generally, do not adjust too much, otherwise the comfort is not good.
How to adjust the shock absorption when riding on the streets and stairs？
When riding on the street, the compression is as small as possible, and the rebound is large. The stairs represent more severe riding conditions. In this case, the compression is slightly larger, and the rebound is smaller. The specifics should be based on experience and feeling. Standing riding is not the same as sitting.
How many Nm more is required to install a 58-tooth crankset?
40 Nm more is required to install a 58- tooth crankset.
Can it operate the action of climbing motorcycle？
Yes, you need to adjust the first-stage transmission ratio to make the torque larger. Replace the belt drive with a chain drive. We will release a modification kit later。
What is the standard of chain tightness?
After adjusting, press the chain up and down with your hands, you can have 10 to 15 mm movement.
There is oil on the front shock absorber, is it a leak？
The oil on the inner fork of the front fork is not a leak. The hydraulic damping component of this bicycle system is internally independent, not the kind of oil and gas mixture of the traditional motorcycle shock absorption, so the internal hydraulic oil cannot provide lubrication for the shock-absorbing oil seal, it is never possible to leak oil from the oil seal. There is a separate oil filler port on the seal ring for regular grease application to lubricate the oil seal between the shock-absorbing inner and outer barrels. Oil on the shock-absorbing inner rod, just wipe it with a cloth.
How many watts of lights can be supported by the headlight power cord?
12 volts, can support lamps below 30 watts (original cable）
Is there any problem if I connected two 12v lamps to the cable?
If the two lights add up to less than 20 watts.
Will changing road tires save electricity?
There will be some improvements on electricity saving and rolling resistance will decrease.
Is there a USB charging port that can charge my mobile phone, cycling audio and other equipment?
It has USB charging port, 2.1A.
What is the red button on the charger?
It is the reset button on the charger. In case your battery is completely discharged, it enters the protection state. The charger cannot charge the battery if it cannot detect the battery. At this time, you can charge normally by pressing the reset button.
How to adjust air pressure？
To adjust the air pressure, a special shock absorber is needed. The valve above the shock is a negative air chamber, and the valve below is a positive air chamber. The principle of adjustment is to add the positive air chamber first, then the negative air chamber, and then reduce the negative air chamber first and then the positive air chamber when reducing air. The negative air chamber is equivalent to adjusting the preload, that is, the softness of the front section. The higher the negative air pressure, the softer the tip. Try 6-7 pressures first.
Turning off the power when going downhill can save power?
It is not necessary, as long as the throttle is not turned on and the power is off. No throttle and power off are the same.
The charging consumption situation of Ninebot X series electric vehicle?
Charging X160 consumes about 1.5 degrees of power, X260 consumes about 2.5 degrees.
Do I need to open the air switch while charging?
No, you don’t. It is only needed for battery removal.
Why is it so slow to charge from 99% to 100%?
After 99%, the battery begins to equilibrate, and this process takes 20-40 minutes.
How many seconds are needed to hundred meters？
It depends on the configuration. If the X260 large crankset is installed, it takes about seven or eight seconds.
How many seconds are needed to hundred meters？
It depends on the configuration. If the X260 large crankset is installed, it takes about seven or eight seconds.
Does the vehicle's stopwatch display 0 kilometers when leaving the factory?
No, after the vehicle is off the production line, a dynamic test of the vehicle is required, so the odometer will display a few kilometers.
What is the power reduction strategy？
At 25 ~ 30%, the vehicle will enter power reduction protection. This is to protect the battery and prevent the battery protection from affecting your driving, because when the power is relatively low, continued high-current power supply is not good for the battery's life. If the power is not limited at this time, the battery may suddenly protect itself. And reducing the power at this time can make the remaining electricity run farther.
How to maintain the vehicle？
After the vehicle has traveled 300 kilometers, basic maintenance and inspection should be done.
1. Check and adjust the chain tension, and clean and lubricate the chain at the same time.
2. Check the brake shoes for wear.
3. Check the tension of the spoke wire and adjust if necessary.
4. Check tire pressure and wear.
5. Check the front fork, handlebar, wheel axle, foot support, cradle screws, etc. for looseness.
1. Check and adjust the chain tension, and clean and lubricate the chain at the same time.
2. Check the brake shoes for wear.
3. Check the tension of the spoke wire and adjust if necessary.
4. Check tire pressure and wear.
5. Check the front fork, handlebar, wheel axle, foot support, cradle screws, etc. for looseness.
My handlebar is crooked. How can I correct it？
Adjust the angle of the stopper, and then tap the handlebar in the opposite direction. Slowly, if there is a hexagon, loosen the handlebar screws directly, loosen the two screws on the handlebar, and lock after straightening. Pay attention to the torque.
Is the motor a radial motor?
No, it’s a DC permanent magnet motor.
Is there a rear chainring for the competition in the package contents？
No, you need to buy it.
Can I get a helmet and knee pads for free when I buy a vehicle？
There is no official gift event. For specific event information, you can follow the official promotion page or authorized store event information.
Can I register the license plate for the vehicle? Do I need a driver's license?
This product has passed the 3C certification, and it can register the license plate for the vehicle. You can buy and use it with confidence. Electric bikes currently do not require a driver's license.
What is the process of register the license plate?
You can apply for your own license according to your needs: take the materials to the local vehicle management office after the purchase, and register on the license; in some areas, you can apply for a license through the dealer: the agent applies for a license from the local vehicle management office, and the user registers directly at the sales store.
What materials are needed for register the license plate?
Electric vehicle certificate, electric vehicle invoice and photocopy, personal ID card and photocopy (if it is a foreign resident account, you need to bring a temporary residence permit). For specific information, you need to consult the local vehicle management office.
Are there any requirements for drivers when driving Ninebot X series electric vehicle？
The following persons should not drive Ninebot X series electric vehicle:
i. Minors.
Ii. People affected by alcohol or drugs.
Iii. Persons unable to engage in vigorous physical activity due to illness.
iv. Pregnant women
Whether the battery is removable？
The lithium battery can be removed from the vehicle (can be removed separately for charging), but it is not allowed to disassemble the battery.
What type of battery is used? How long does it last and what are the precautions?
The Ninebot X series electric vehicle uses lithium batteries with a storage temperature of 0 ~ 35 degrees. If the local temperature is low, it is recommended that the batteries be stored separately and recharged every two months. It is not advisable to use the battery until the battery is completely exhausted, and try to keep it above 15%, and charge it in time after use to extend the battery life.
What is the waterproof rating of the whole vehicle and battery?
Waterproof grade IPX5 for the vehicle; IPX7 grade for the battery; for your safety, please be careful to avoid riding on rainy days.
Can I ride my Ninebot X series electric vehicle on the highway?
Electric bicycles are non-motorized and cannot be used at highway.
Can take it on the subway, train, plane (consignment)
Due to different policies in different regions, please consult the relevant local authorities in advance.
Can the vehicle be turned on while charging？
Yes.
The battery adapts to the storage temperature of 0 ~ 35 degrees (how to maintain in the north when the temperature is below minus)？
It is recommended to remove the battery and store it separately in a temperature environment compatible with the battery to improve battery life.
Does it affect the riding when the outdoor temperature is low?
Like other electric vehicles, speed and endurance are affected by temperature.
When the vehicle is idle, how often should it be charged?
If the vehicle is not used for a long time, it is recommended to charge the vehicle every month (lithium batteries can charge the battery separately).
Long-term storage and maintenance methods:
1. Disconnect the battery from the vehicle;
2. Before long-term storage, be fully charged. Do not store under power loss;
3. Check regularly, it is recommended to charge once a month.
What does it look like when the battery is fully charged？
The battery level indicators are all on or the charger turns green to indicate that the battery is fully charged.
Does Ninebot X series electric vehicle support Bluetooth and positioning？
Yes, it does.
What is the braking effect of Ninebot X series electric vehicle？
The braking effect of a vehicle is affected by road conditions, load and friction plate wear. All of our manufactured vehicles have passed the brake test and meet national standards.
How to clean and store the vehicle？
A. Cleaning: please turn off the power lock before cleaning the vehicle; please use clean water and neutral detergent, do not use strong water column to wash, and clean with soft cloth and sponge after cleaning; it is strictly prohibited to use metal brush,
sandpaper, etc. to clean the vehicle surface, so as to avoid scratching the surface of parts. After cleaning, please dry the vehicle with a soft cloth.
B. Storage: the vehicle shall be parked in a dry and cool room as far as possible to avoid the sun and rain, so as to avoid the corrosion of parts and shorten the service life. Please turn off the power lock (disconnect the battery plug of lithium battery) to prevent excessive discharge of battery during long-term storage.
Note: if you find any abnormality in the process of maintenance, please contact after-sales or authorized service outlets.
Can we continue riding the vehicle in alarming state?
To ensure riding safety, it is not recommended to continue riding. Please contact Ninebot/Segway designated service outlet for help.
After a fault, if you don’t use the APP, can you troubleshoot the fault by the color of the lights and other signals?
No, the meter cannot display the vehicle fault at present. Once the vehicle is faulty, the meter will push the fault code.
What should I do if I suddenly have a breakdown during riding?
You can go to the nearby service outlets or apply for repairs online via the APP or inquire the nearest outlets directly (on-site / self-delivered)
New vehicle disc brake abnormal sound
New vehicle usually has a slight sound, which is normal. If there is a loud noise, please check it as follows:
a. lifts the vehicle and rotate the front and rear wheels to observe whether there is a phenomenon of grinding discs.
b. Observe whether there is a something which is stuck in the brake part；
c. Observe whether the disc brake pads are deformed, and if there are impurity on the surface of the disc brake shoe block and drum brake block；
d. If no abnormality is found, please go to the designated service outlet for inspection.
What to do if the battery is not connected properly？
Please check whether the main battery plug is in place. If it still cannot be solved, you need to contact customer service for repair immediately.
What to do if the battery is not connected properly？
Check whether the main battery plug is in place. If it still cannot be solved, you need to contact customer service for repair immediately.
What should I do if the vehicle fuse is blown?
This problem is an internal fault of the vehicle, and the user cannot operate it by itself. You need to contact customer service or inquire the nearest outlet for help.
When does the tire need to be inflated and what is the normal tire pressure value？
A. Determination method: When a person sits up, the tire is obviously suffocated, or the tire is strongly pressed by hand. If the tire can be pressed down, it needs to be inflated at this time. Instrument measurement: tire pressure should be 225kpa before and after.
Note: it is recommended to check the long-term parked vehicles once every three months and inflate them as required
Note: it is recommended to check the long-term parked vehicles once every three months and inflate them as required
The tire is punctured by a nail. Can you patch it by yourself? How to repair it?
It is recommended that you contact the designated authorized service outlet for repair.
How long does the tire need to be replaced? How to decide when to change the tires？
A. The following situations require for tire replacement：
a. Achieving the useful life of the tire.
b. Tire tread depth is less than 1.6mm
c. Tire cracks
d. Tire side swelling
e. Exposed steel wire on the tire surface
It is recommended to replace the original tire at the designated service outlet.
How to deal with insufficient charge and charger failure?
Please check whether the charger is normal, if it still can't charge normally, you need to contact customer service for repair immediately.
Does the dirt bike and Ninebot mini app is common?
Using APP V5.1.0 and above can be adapted to dirt bike and which is common with Ninebot mini.
Where can I download the Segway-Ninebot APP and what are the requirements for the phone?
At present, both the app store and the official website can be downloaded. You need to download V5.1.0 and above to support dirt ebike. Android system 5.0 and above, iOS system 9.0 and above supported.
Where to check the new rider tutorial video on App?
The first activation of the vehicle will be guided by instruction. After successful activation, you can also view it in the sidebar settings-new rider tutorial.
What is an app for? What's the use?
The app function is generally used to adjust the torque and maximum speed of sport mode, record the riding track, set energy recovery, brake power failure and other functions, and interact with riders all over the world; it is not only a riding tool, but also a close partner.
Can I connect it with any mobile app? Is it password protected?
The dirt ebike can only be connected by searching only after the owner's account number is logged in. For the corresponding person and vehicle, the non-owner’s account can't connect to the vehicle.
After receiving a new vehicle, use the App to bind with the vehicle to enter the ID number. Some ID numbers contain x. should it be uppercase or lowercase?
E-dirt bike only enter the ID number when receiving insurance, both uppercase and lowercase X are acceptable, fill in the real information..
Does the Bluetooth name support Chinese? Can it support Chinese in the future?
Yes, it Support Chinese, and it can connect normally.
Why does the update failure sometimes occur when the vehicle app updates the vehicle firmware version?
The app update firmware is updated via Bluetooth. You need to keep the phone within Bluetooth communication range and keep Bluetooth turned on.
How to check the location of the vehicle？
If the GPS signal of the vehicle is normal, after the app successfully connects the vehicle, click the background map of the vehicle details page to display the real-time location of the vehicle.
Can Customer service help customers to relieve the vehicle?
In order to ensure customer privacy, customer service cannot assist customers in unbind operations. Unbinding vehicles requires the owner to verify the unbinding mobile phone number on the sidebar of the App vehicle details page.
If I change the pedal of a manual bicycle pedal, and then turn the throttle, will the pedal follow?
No, it will not follow. If you change the pedal to manual bicycle pedal, it will break, and you might need to replace it.
Does the vehicle have a track? Can you share?
E-Dirt Bike can report the track during the startup and shutdown operation and can view and share in the riding record.
Reach Compliance
The European Union’s (EU) REACH directive (Registration, Evaluation, Authorization, and Restriction of Chemicals) places responsibility on industry to manage the risks that chemicals may pose to human health and the environment. REACH applies not only to chemicals used in industrial processes, but also to chemicals used in day-to-day life, such as cleaning products, paints, clothes, furniture, and electrical appliances. The European Chemicals Agency (ECHA) has identified a list of chemicals it considers to be Substances of Very High Concern (SVHC). REACH contains three basic sections that may be applicable to products sold on the European market: Registration of products with the ECHA is required for products that, when used as designed, intentionally release SVHCs. Segway’s products do not perform in this manner and are not subject to registration with the ECHA. Notification to the ECHA is required when the quantity of any SVHC contained within a product shipped into the EU exceeds 1 metric ton per year and the SVHC accounts for 0.1% or more of the total product weight. Segway products do not contain SVHCs in sufficient volume to require notification to the ECHA. Communication to consumers is required should any product imported into the EU contain any SVHC having a quantity greater than 0.1% weight by weight of the product. Segway has investigated the components that make up our products and will communicate the presence of any SVHC and any updated information via this webpage. Segway will strive to assure that any SVHC referred to in the REACH directive will be managed in accordance with the requirements provided therein relative to Segway products. However, Segway makes no claim that current or future SVHCs used by its suppliers of components or packaging are fully compliant with REACH and Segway makes no warranty, either expressed or implied, regarding the REACH directive information. For a complete and current list of SVHCs, and for additional information regarding REACH, please go to the following website: https://echa.europa.eu/web/guest/candidate-list-table